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Terms of Service

Bido.com Service Agreement

 

1. Service Agreement Overview
Bido.com, LLC (“Bido”): The following Service Agreement (the "Agreement", the "Terms of Service") contains the terms and conditions for the use of our transaction system known as the "Platform". This Agreement may change from time to time in Bido’s sole discretion, to the extent permitted by law, and Users agree to review this Agreement periodically and prior to using Bido’s domain sales and/or auction service. By submitting your registration, you agree to the terms and conditions contained in this User Agreement. This Agreement is by and between Bido and you, your heirs, agents, successors, and assigns (collectively, "You"), and is made effective as of the date of electronic execution. This Agreement sets forth the terms and conditions of Your use of the Platform (the "Service") and explains Bido’s obligations to You and Your obligations to Bido.

This Agreement, along with any other Bido policies applicable to the Service, as well as any modifications that may be made hereto, constitutes the complete and exclusive agreement between You and Bido relating to the Service. With respect to the Service, this Agreement supersedes all prior proposals, agreements, or other communications; provided, however, that all Bido policies and agreements specific to the use of Bido’s other services and websites shall apply, or continue to apply, with respect to such other services and/or websites.

You acknowledge that You have read, understood, and agree to be bound by all terms and conditions of this Agreement and any other policies or agreements made part of this Agreement by reference, as well as any new, different, or additional terms, conditions, or policies that Bido may establish from time to time.

In addition, You agree to be bound by the terms and conditions of this Agreement with respect to any use and/or transactions undertaken on Your behalf by anyone acting as Your agent or otherwise using Your account, whether or not such transactions were undertaken on Your behalf. You acknowledge that Bido’s acceptance of any request for price information and/or Bido’s ratification of any domain sales contract, transfer agreement, or other contract related to the use of the Service will take place, and/or is deemed to have taken place, at Bido’s offices located in Switzerland.

This Agreement may be updated by Bido at any time in Bido’s sole discretion. The amended Agreement will be posted on the Service website (the "Site"). Continued use of the Service after such updates shall signify Your agreement to be bound by such revised terms. Acceptance of this Agreement requires You to abide by the User Guidelines and any other Bido policies (the "Guidelines"), which explain the Site rules, as well as acceptable and unacceptable conduct by users. If You do not accept this Agreement, You are prohibited from using the Service.

 
2. Requirements for Usage & Registration
The use of the Service is limited to parties who can enter into and form legally binding contracts under applicable law. Minors and persons under the age of eighteen (18) are prohibited from using the Service. Users must provide truthful and accurate information when registering, as registration indicates acceptance of this Agreement.

2(A). Account Termination
Bido reserves the right, to the extent permitted by applicable law, to refuse access to or use of the Service, suspend accounts, or terminate accounts where reasonably necessary, including for fraud prevention, compliance, security, breach of this Agreement, suspected abuse of the Service, or risk to the Platform, its users, or third parties. Bido may take such action with or without prior notice where reasonably justified.
You may close Your account at any time. Any rights, obligations, liabilities, or fees accrued prior to account closure, or arising from transactions initiated before account closure, shall survive and continue after closure to the extent applicable.


3. Use of Bido’s Site and Service
Prohibited Use: Bido only permits use of the Service by registered users. You may not engage in any data or email mining, attempt to access or interfere with another user’s account or use of the Service, manipulate any portion of the Service, exceed Your limited access to the Service as permitted by Bido, or take any other action that is not expressly permitted under this Agreement or the Guidelines.
 

4. Offers & Purchasing of Domains
Buyers and Sellers (each as defined below) making offers must honor all Accepted Offers placed in any transaction and are obligated to complete the transaction with the respective Buyer or Seller. An "Accepted Offer" is defined as either: (1) the offer accepted by the Buyer or Seller, as applicable, in a regular transaction (i.e., a transaction that does not list a "Buy-Now" price), or (2) the first offer made by a Buyer that meets the Buy-Now price, as indicated on the Site. By making an offer in a transaction, the Buyer agrees to honor all listed terms of sale including, but not limited to, the method of payment, appropriate taxes where applicable, and service fees. Failure to honor this obligation may result in termination of the User’s registration and financial penalties and charges.

Offer Retraction: Offers and bids are not retractable except under circumstances deemed appropriate by Bido, in Bido’s sole discretion. Possible examples include instances where Bido makes material changes to the description of an item or where blatant typographical errors are present.

Users making offers or bids agree to complete the transaction within ten (10) business days after an Accepted Offer is made. Bido has the right, without limiting its other rights or remedies, to cancel any offer, or offer in process, at any time if either the Buyer or Seller is deemed to be non-responsive in the transaction process. In any such event, in Bido’s sole discretion, the domain may be sold to the second-highest bidder at such bidder’s former bid or other agreed bid. If no agreement is reached between the Bidder ("Buyer") and Seller, Bido may extend the bidding process to other bidders for the domain at issue. Non-payment for a domain won by a Buyer or Bidder is grounds for immediate dismissal and cancellation of that user’s account, as well as grounds for banning such user, and his or her agents and representatives, from utilizing or creating other Bido accounts. It is agreed and understood that responsibility for payment rests with the Buyer (winning Bidder).
 
Manipulating Offers: Offer manipulation in any form, and for any reason, is strictly prohibited. Bido hereby puts participants engaging in such behavior on notice that such practices may violate criminal law, and Bido may make relevant authorities aware of such practices.
 

5. Listing / Selling / Buying
Bido provides an online marketplace service that enables users to list, offer, and purchase exclusively domain names and related digital assets, including complete websites and content ("Domains"). It enables independent Sellers and Buyers to connect directly and conclude transactions relating to Domains.

Sellers may list Domains for sale, and Buyers may submit offers, place bids, or purchase Domains through the Platform. When a transaction is agreed between a Buyer and a Seller, the Platform facilitates communication and transaction completion.

Each Domain listed on the Platform is offered by an independent Seller. As between Bido, Buyer, and Seller, the Seller is identified as the supplier of the listed Domain and is solely responsible for the offer, description, legality, transferability, and completion of the sale, except for the limited marketplace, payment-collection, and transfer-coordination services expressly provided by Bido.

In connection with completed transactions, Bido may act as a limited payment collection agent for Sellers, solely to receive Buyer payments through one or more payment gateways or payment providers, including PayPal, card processors, and bank transfer arrangements, to deduct applicable fees, and to remit net proceeds to Sellers in accordance with this Agreement.

Sellers agree to pay Bido a commission for completed sales as specified on the Site. Buyers agree to pay the full purchase price as agreed in the transaction.

Bido is not the seller, reseller, licensor, merchant of record, or supplier of any listed Domain or related digital asset, and does not take title to, ownership of, or beneficial rights in any listed Domain. Each transaction is entered into directly between Buyer and Seller.

Bido may provide transaction coordination services, including assistance with domain transfer procedures, but does not guarantee the successful completion of any transaction.
 
You acknowledge that Bido reserves the right to charge an additional fee, in excess of the fee that may be specified on the Site, for sales in excess of USD 2,000 (or such other applicable price limit published on the Site) due to the additional costs associated with the use of an external escrow service.
 
Buyers are required to pay for purchased items within ten (10) business days. Failure to pay may result in termination of the Buyer’s account, financial penalties where permitted by law, and any other remedies available to Bido under this Agreement.
You understand and agree to provide true, accurate, and current contact information during registration and to keep such information updated. Bido acts solely as a marketplace intermediary and transaction facilitator as described in this Agreement and does not assume fiduciary duties except to the extent such duties cannot be excluded under applicable law. Bido may, but is not required to, contact You by telephone, email, or otherwise, including during live auctions, in order to verify bidders, bids, transactions, or account information. Failure to provide accurate contact information may delay bidding, account approval, or transaction completion, may result in termination of service, and constitutes a breach of this Agreement.

In the event that a Seller and Buyer negotiate an agreement for the purchase and sale of a Domain via the Service, Bido reserves the right, but shall not have the obligation, to require that the Buyer and Seller execute a standard purchase and sale agreement supplied by Bido in accordance with this Agreement. In addition, Buyer and Seller agree that the purchase and sale transaction shall be managed in accordance with Bido’s transfer procedures and the applicable provisions of this Agreement. The contract for the purchase and sale of a listed Domain is concluded directly between the Buyer and the Seller. Bido is not a party to that sale contract except to the limited extent necessary to provide marketplace, payment-processing coordination, and transfer-facilitation services under this Agreement.

Should the registration of a Domain that is the subject of an Accepted Offer be at risk of expiring with its relevant domain registrar, or if the expiration date lies within the next thirty (30) days from the date of a Sale, the Seller agrees to renew the Domain registration and is solely responsible for any costs or fees associated with such renewal. Buyer and Seller are each respectively responsible for any related fees charged by their registrar and/or service provider. Subject to the Seller’s renewal obligations noted above, the Buyer understands that, following transfer of the Domain to the Buyer, the Buyer shall be solely responsible for renewing the Domain and for any associated costs and fees.

These Terms of Service govern the use of the Platform and the marketplace procedures operated by Bido. Transaction procedures established by Bido for marketplace operation, payment coordination, fraud prevention, and transfer facilitation shall not, by themselves, be interpreted as making Bido the supplier of the listed Domain.


6. Rules Regarding Listing Domains
The following Domain listing requirements and obligations apply to your use of the Service as Seller:

(a) The Seller agrees to set up a user account and to fill out the registration form completely and accurately.

(b) Domain names are the result of, and are subject to, all of the conditions, limitations, and restrictions contained in domain name registration agreements between the Seller and a third-party domain name registrar or other service provider. As such, the transferability of a domain name registration may be limited, prohibited, or otherwise subject to conditions imposed by the domain name registrar or service provider. Subject to, and without limiting, Seller’s obligations and representations herein, nothing in this Agreement or on the Site shall be construed as a representation by Bido that the Seller possesses any rights to a Domain beyond those specified in the Seller’s agreement with the relevant domain name registrar or service provider.

(c) As a Seller of a Domain listed on the Service, You represent and warrant that:

(i) You have registered the domain name with the appropriate domain name registrar or other registration authority;
(ii) Your registration of the domain name that You offer for sale is current and not subject to deletion, cancellation, rescission, or deactivation by the applicable domain name registrar or other registration authority, and was not obtained by fraud, misrepresentation, or other improper means;
(iii) You have not taken any action that would impair Your ability or right to transfer the domain name registration or any other aspect of the Domain, and no such action has been taken against You;
(iv) The Domain does not and has not been used in such a manner as to infringe the rights of any third party, including, but not limited to, trademark, copyright, patent, naming, or publicity rights;
(v) The Domain is not the subject of any legal disputes or proceedings challenging Your right to register or use the Domain;
(vi) You will accurately describe the subject listing;
(vii) You own and have the right to sell the domain name and other content, if any, listed as part of your Domain; and
(viii) If Your offer to sell and transfer the Domain is accepted, You will complete the transaction with a ready, willing, and able Buyer.
(ix) You as Seller are solely responsible for the commercial terms of the listing and sale, including the identity of the asset sold, the content of the listing, representations relating to the asset, and Seller’s compliance obligations. Bido may impose platform rules and transaction procedures, but does not thereby become the supplier of the listed asset.
(x) You as Seller are solely responsible for determining, charging, collecting, and remitting any governmental taxes, duties, levies, or similar charges arising from your sale of a Domain should such exist, except to the extent that applicable law expressly requires Bido to collect or remit such amounts.

You will not, under any circumstances, list or transfer the rights to any Domain that You do not have sufficient rights to transfer, or that is illegal to transfer under applicable law. For the avoidance of doubt, the representations and warranties set forth in this paragraph are made for the benefit of both Bido and Buyer, each of which may take appropriate action in the event of a breach of any of the foregoing representations and warranties by Seller.

(d) As Seller, You agree not to list any Domains that violate this Agreement and/or Bido Guidelines. Bido may refuse to list, or remove the listing for, any Domain that, in Bido’s sole discretion, may potentially infringe or violate the proprietary rights of any third person or any other Domain, or that, in Bido’s sole discretion, is inflammatory, offensive, inconsistent with Bido’s general policies or Guidelines, or otherwise may infringe any proprietary right of any third party.

(e) As Seller of a Domain, You agree not to enter an offer for Your own Domain and not to instruct other persons to do so. In addition, any user manipulation of Domain listing statistics is prohibited, including, but not limited to, manipulating or otherwise falsely inflating traffic statistics represented to Buyer during the course of negotiation or those measured and displayed by Bido.

(f) You will not, Yourself, nor will You allow or enable another, to directly or indirectly interfere, or attempt to interfere, with the operations of the Site or the Service.

(g) You, as Seller, agree to keep any data that You have added to the Service up to date. If a Domain has been sold or is no longer available for sale, You are required to remove it from the database. Failure to do so may result in a financial penalty and charges to Your account for lost transaction fees. Furthermore, as Seller, You agree to remove a Domain from the Service immediately if a warning has been issued, or as soon as any notice or knowledge has been received that the rights of a third party or applicable laws could be violated by the listing. This shall apply until legal clarification of the situation has been made in a manner acceptable to Bido, in its sole discretion.

(h) You, as Seller or Buyer, agree to accept, reject, or make a counteroffer on any offer received within seven (7) days of receiving such offer. Bido has the right to cancel any offer or offer in process at any time if either the Buyer or Seller is deemed to be non-responsive in the transaction process.

(i) Notwithstanding anything to the contrary in this Agreement or on the Site, Bido reserves the right to remove any Domain from the Service at any time, with or without prior notice, and for any reason or no reason at all.


7. Minimum Offers & Set Prices
If the Seller states a Buy-Now price, then an offer for the stated sales price is binding unless the Domain listing in Seller’s user account had been changed and the change had been reflected on the Service database prior to Seller’s receipt of an offer from a Buyer at the Buy-Now price. The sales price is considered to be the final price for the Buyer, including any taxes or fees payable by the Seller.
If the Seller does not state a Buy-Now price, the Domain listing serves as an invitation for Buyers to submit offers for the purchase and sale of the Domain that is the subject of the Domain listing, but Sellers are not required to accept any such offers.

If the Seller states a minimum offer and Bido agrees to allow Seller to do so, the Domain listing serves as an invitation for Buyers to submit an offer equal to or in excess of the stated amount for the purchase and sale of the Domain that is the subject of the Domain listing, but Sellers are not required to accept any such offers.

If the Seller sets a reserve price for auction, and the Seller’s reserve price is not met at auction, the Seller may be given the opportunity to accept the highest bid even if the reserve price was not met. If the reserve price is met in auction, the item is sold to the highest bidder. In both cases, the Bidders and Buyers agree to be bound to their submitted bids, and Sellers agree to have the Domain transferred to such highest bidder within ten (10) days of clearing Buyer’s payment.


8. Transaction Processing
8(A). Payment Processing and Limited Agency
By listing a Domain for sale on the Platform, each Seller appoints Bido as the Seller’s limited payment collection agent solely for the purpose of receiving payments from Buyers through one or more payment providers or payment methods made available by Bido, and remitting the sale proceeds to the Seller in accordance with this Agreement.
Payment made by a Buyer to Bido shall be deemed payment made to the Seller for the purpose of satisfying the Buyer’s payment obligation to the Seller, subject to the terms of this Agreement.
Bido does not provide stored-value accounts, digital wallets, banking services, money transmission services, or independent escrow services. Bido processes payments solely in connection with marketplace transactions conducted between Buyers and Sellers through the Platform.
Bido’s involvement in payment processing is strictly limited to collection, coordination, and remittance functions carried out on behalf of the Seller and shall not, by itself, be interpreted as Bido acting as the supplier, reseller, or merchant of record of any listed Domain.
All payments processed through the Platform are subject to the applicable payment provider’s or financial institution’s terms, policies, procedures, and operational requirements, including, but not limited to, payment reviews, holds, reserves, reversals, chargebacks, disputes, compliance reviews, account limitations, and processing delays. Bido does not control the decisions of any payment provider, processor, or financial institution and shall not be liable for any actions taken by them.
 
8(B). Transfer Service by the Platform
Unless otherwise expressly agreed in writing, or where an external escrow service is used, Bido may facilitate transactions by receiving Buyer payments through one or more third-party payment providers or bank transfer arrangements on behalf of the Seller, solely for the purpose of completing the transaction and remitting the net proceeds to the Seller.
Bido does not provide an independent escrow service, does not hold funds as a custodian or trustee, and does not provide any stored-value or wallet service.
Buyer payments may be temporarily pending, unavailable, delayed, or subject to review during the transaction process and are subject to the applicable payment provider’s or financial institution’s systems, including payment reviews, holds, reserves, reversals, disputes, chargebacks, account limitations, compliance reviews, and processing delays.
Following confirmation of a successful Domain transfer to the Buyer, Bido will initiate remittance of the Seller’s net proceeds without undue delay.
In limited circumstances, including, but not limited to, suspected fraud, security concerns, compliance checks, disputes, reversal risk, chargeback risk, payment-provider requirements, or legal requirements, Bido may delay remittance for up to ten (10) calendar days, or longer if required by the applicable payment provider, financial institution, or applicable law.
Sellers acknowledge and agree that payout timing is subject to payment-provider processing, banking processes, account status, and any limitations or restrictions imposed by the applicable payment provider or financial institution.
 
8(C). External Escrow Service for Transferring Domains
For sales exceeding a specific published threshold, currently USD 2,000, Bido may require the use of an external escrow service (the "Escrow Service") to secure the purchase and transfer for both Buyer and Seller. In such case, the terms and conditions of the external Escrow Service shall apply in addition to this Agreement.
Users understand and agree that all issues relating to licensing, authorization, compliance, operation, and conduct of the external Escrow Service are the responsibility of the external escrow provider itself, even where that provider is introduced or designated by Bido.


Participants shall have no claim against Bido regarding the operation or licensing status of such external Escrow Service and agree to address such matters directly with the external escrow provider.
Buyers and Sellers will be presented with the terms of service of the external Escrow Service before using that service and will have the right to decline those terms before proceeding. In such case, the applicable transaction may be cancelled by Bido without fees, unless otherwise stated on the Site or agreed by the parties.


9.  Returns / Refund Policy
Due to the unique nature of domain-name and digital-asset transactions, all sales are generally final once the transfer process has been completed. Refunds may be issued only where expressly provided in this Agreement, where required by applicable law, or where required by the applicable payment provider’s, processor’s, or financial institution’s rules or dispute process.
 


10. Costs & Fees
Except in the event that the fee is calculated as a percentage of the total amount paid by the Buyer to the Seller for the Domain and cannot be calculated until there is an Accepted Offer or Winning Bid, the amount of the fee for the Domain Transfer Service is specified on the Site and is subject to change from time to time. Notwithstanding the foregoing, You acknowledge that Bido reserves the right to charge an additional fee, in excess of the sales fee that may be specified on the Site, for sales in excess of USD 2,000 (or such other applicable price limit set forth on the Site) due to the use of an external Escrow Service. In any event, the Buyer shall pay the exact sale price. The Seller shall receive the purchase price minus Bido’s sales fee and, where applicable for sales above USD 2,000, minus any escrow fee charged by the external Escrow Service.
 
In the event of Domain transfers concerning the purchase and sale of a Domain that the Seller had listed on the Service, the Seller shall be responsible for paying Bido’s sales fee and, where applicable, any external Escrow Service fee, unless otherwise agreed to by Bido and Seller.


10(A). Chargebacks, Reversals, Payment Disputes, and Payment Provider Reviews
All payments processed through the Platform, whether by PayPal, card processor, bank transfer, or any other payment method made available by Bido, are subject to the applicable payment provider’s, processor’s, or financial institution’s rules, policies, procedures, reviews, holds, reserves, reversals, chargebacks, claims, disputes, refunds, account limitations, and processing delays.
Sellers are responsible for any chargebacks, payment reversals, claims, disputes, refunds, and associated fees or losses arising from transactions in which they are the Seller, except to the extent caused solely by Bido’s gross negligence or willful misconduct.
Bido reserves the right to recover any such amounts, including payment-provider fees, dispute fees, chargeback fees, reversal amounts, refund amounts, banking fees, and associated losses, by deducting them from pending payouts or future amounts otherwise payable to the Seller.
Buyers and Sellers agree to cooperate fully with any requests for information, documentation, or evidence required by Bido, the applicable payment provider, processor, or financial institution in connection with disputes, transaction reviews, fraud checks, chargebacks, reversals, refunds, or compliance reviews.
Bido does not guarantee that any transaction will qualify for any buyer protection, seller protection, chargeback defense, reimbursement, or similar program offered by any payment provider, processor, or financial institution.
 
10(B). Additional Transfer Costs by Registrars
When a Domain is transferred from the Seller to the Buyer, further costs may be incurred based upon the participating registry and registrar providers. In no event shall Bido be liable for such costs. Responsibility for these payment obligations is determined by the relationship of the Seller and/or Buyer to the relevant registrar or service provider. This may include, but is not limited to, the responsibility of the Seller to pay for a registration renewal when the Domain is set to expire within the next thirty (30) days from the time of sale, and/or the responsibility of the Buyer to renew the Domain as part of transferring the Domain to the registrar of the Buyer’s choice.
 


11. Transferring Your Domain
(a) Reaching an Agreement 
In the event of an Accepted Offer or creation of a Sale between the Buyer and the Seller, Bido may provide tools or standard documentation to facilitate the conclusion of a separate purchase and sale contract directly between the Buyer and the Seller with respect to the Domain that is the subject of the transaction.
Any such contract is concluded solely between the Buyer and the Seller. Bido is not a party to that contract and does not act as seller, reseller, or merchant of record.
Depending upon the processing status of the transaction, the other contractual party’s identity and contact details may remain anonymous until the transaction is complete. Should either party fail to meet its obligations under this Agreement, the identity of the breaching party may be provided by Bido to the injured party upon request, where permitted by law and reasonably necessary for enforcement.

(b) Obligation of Buyer to Make Payment 
Following agreement between Buyer and Seller, Bido will provide the Buyer with available payment options through its approved payment providers or bank transfer arrangements, solely as a technical and administrative facilitation service.
Payment made by the Buyer through Bido shall be deemed payment made to the Seller for the purpose of satisfying the Buyer’s obligation, subject to the terms of this Agreement. Buyers acknowledge that they are purchasing Domains directly from the Seller and not from Bido, and that Bido provides only intermediary services.
Upon receiving payment instructions, the Buyer is obligated to remit the amount owed within ten (10) days of the agreement or sale between the Seller and Buyer. Non-payment within this timeframe may be considered a material breach of this Agreement, entitling, but not requiring, the Seller or Bido to take appropriate action in accordance with this Agreement.
For clarity, any default or monies due from Buyer to Seller shall be solely the obligation of the Buyer and not of Bido.

(c) Transfer of Domain 
Once an Offer has been accepted, or a sale otherwise created, and Buyer payment has been confirmed in accordance with the applicable payment process, the Domain transfer process from the Seller to the Buyer shall commence.
Bido may provide instructions, workflow tools, and coordination support to assist the Buyer and Seller in completing the technical transfer process. Such involvement is limited to administrative and technical facilitation.
A prompt and orderly transfer of the Domain can only be accomplished if the Buyer and Seller cooperate fully with each other. Failure to do so may be considered a breach of this Agreement.
Buyer and Seller agree to provide, upon request, reasonable documentation evidencing transfer completion, including registrar confirmations, WHOIS or registry updates, account-control confirmations, transfer authorization records, and related communications.
Bido is not the seller, reseller, licensor, merchant of record, or supplier of any listed Domain or related digital asset, and does not take title to, ownership of, or beneficial rights in any listed Domain. The Seller alone is the supplier of the listed Domain and remains solely responsible for transferring the Domain to the Buyer.

(d) Successful Transfer and Payment of Purchase Price 
A Domain transfer is considered successful when the Buyer has obtained control of the Domain and the relevant registration records reflect the Buyer’s control.
Upon confirmation of successful transfer, Bido will initiate remittance of the Seller’s net proceeds without undue delay.
Bido may delay payout for up to ten (10) calendar days where reasonably necessary for fraud prevention, transaction verification, dispute handling, reversal risk, chargeback risk, compliance requirements, banking review, or payment-provider-related review, or longer if required by the applicable payment provider, financial institution, or applicable law.
 
(e) Unsuccessful Transfer and Refund 
In the event that the transfer is ultimately unsuccessful without fault or breach of this Agreement by the Buyer, the payment submitted by the Buyer shall be refunded to the Buyer, subject to the rules, timing, and processes of the applicable payment provider or financial institution.
In such case, Bido acts solely as payment collection agent on behalf of the Seller and shall not be considered the supplier of the Domain or the counterparty to the sale.
Bido is not responsible for any remedy beyond what is expressly required by this Agreement or applicable law.

(f) Publication Rights 
The Buyer and Seller agree that Bido shall have the right to publish the name of the Domain sold in public auctions, as well as the respective purchase price, on the Site or elsewhere for reference purposes, unless either party objects in writing before completion of the Domain transfer.

(g) Penalties for Failing to Perform Obligations 
Bido reserves the right to cancel the Domain transfer transaction if one of the parties fails to fulfill its obligation to cooperate in the transfer process after two (2) requests are made.
In the case of a Failed Transfer, Bido may collect any applicable commission fee from the breaching party.
Bido may also collect commission where a transaction is completed outside the Platform between parties introduced through the Service.
 
(h) Platform Rights in the Event of a Dispute Between the Parties 
If a dispute arises prior to completion of payout, Bido may suspend payout, request additional information, and take reasonable administrative steps to manage the transaction process.
Bido is not obligated to adjudicate legal disputes between Buyer and Seller and is not a party to the underlying sale transaction.
All payments remain subject to the applicable payment provider’s or financial institution’s dispute, reversal, limitation, compliance, and review processes, and Bido shall not be responsible for their decisions.
Nothing in this Section prevents Buyer and Seller from resolving disputes directly between themselves or through applicable legal or arbitration procedures.
 
(i)  Seller’s Responsibility as Supplier 
For clarity, Bido’s involvement in transfer procedures, payment coordination, and transaction management constitutes administrative, technical, and intermediary services only.
Such involvement shall not be interpreted as making Bido the supplier, reseller, or deemed supplier of any listed Domain.
The Seller alone is the supplier of the listed Domain and remains solely responsible for the sale and transfer of the Domain to the Buyer.
Sellers are solely responsible for issuing any invoice or other tax documentation should such be required by applicable law in connection with their sale of a Domain. Bido may provide transaction records for convenience, but such records do not constitute a tax invoice unless expressly stated otherwise.


(j) User Identity and Data Sharing
Users are generally identified on the platform by a username (nickname). Personal identifying information (such as full name, address, or contact details) is not disclosed to other users by default.
Users are not entitled to receive the personal data of other users, except where such disclosure is necessary to complete a transaction, fulfill legal or regulatory obligations (including tax or invoicing requirements), or resolve disputes, as determined by the platform. The platform acts as an intermediary between users and does not guarantee that counterparties will be identifiable outside the platform. Any disclosure of personal data between users is limited to what is necessary and is determined on a case-by-case basis.

 
12. Support Services to the Platform
Bido may provide You with support services related to the main services of the Platform. Use of any such support services is governed by Bido policies and programs described in online documentation and/or other Bido-provided materials. With respect to any technical information You provide to Bido as part of the support services, such as reporting glitches or bugs, Bido may use such information for its business purposes, including product development. Bido will not use such technical information You provide in a form that personally identifies You.


13. Collections, Obligations, Payments
We do charge fees for our domain-related services, and You are given an opportunity to review and accept the fees that will be charged in connection with the Service; provided, however, that in some instances the fee is calculated as a percentage of the total amount of the transaction and therefore cannot be calculated until there is an Accepted Offer or Sale. In addition, You acknowledge that Bido reserves the right to charge an additional fee, in excess of the sales fee specified on the Site, for Accepted Offers or Sales in excess of USD 2,000, where an external escrow service is to be used, due to the additional effective costs of the external escrow service. You are responsible for all applicable taxes, except for Bido’s income taxes, costs, hardware, software, services, and all other costs and expenses related to the Service or Your activity conducted through any of Bido’s websites. Bido may, in its sole discretion, add, delete, or change any of the services provided or fees charged by Bido. Bido’s standard fees and any changes will be posted on the Site during the checkout process, and the applicable services and fees will be binding as published on the effective date of the Sale.
Unless otherwise stated, all fees and currency amounts are quoted in U.S. Dollars. The fees charged for Bido services as specified by Bido may not include any applicable taxes, and such taxes may be added to such fees as appropriate, nor do they include any currency conversion fees.
Notwithstanding any other provision of this Agreement, in the event that Bido finds it necessary to bring suit to collect any monies owed to it by You, You agree and submit to personal jurisdiction in the courts of the Canton of Zurich, Switzerland, as determined in Bido’s discretion, and agree that the laws of the Canton of Zurich, Switzerland, will govern any such claims.
You further agree to pay all actual attorneys’ fees and costs incurred in the collection of such monies, including all additional post-judgment costs and fees related to enforcement of any judgment entered against You.


14. Disclaimer
BUYER AND SELLER AGREE THAT BIDO SHALL NOT BE LIABLE FOR ANY CLAIM FOR DAMAGES, INCLUDING ATTORNEYS’ FEES, IN CONNECTION WITH, OR ORIGINATING OR ARISING FROM, A FAILED TRANSFER ABSENT EVIDENCE OF INTENTIONAL WRONGDOING OR GROSS NEGLIGENCE BY BIDO.

The foregoing shall apply in all circumstances, including, but not limited to, those cases in which either the Buyer or Seller rejects the proper completion of transfer-related documents, impedes the execution of the transaction in another way, a Buyer, Seller, or third party has committed any fraudulent act, or one of the contractual parties cannot be properly identified due to providing incorrect or misleading contact information.

INVESTIGATION OR EXAMINATION OF THE DOMAIN FOR THE EXISTENCE OF CONFLICTING RIGHTS, INCLUDING, BUT NOT LIMITED TO, PRIORITY OWNERSHIP RIGHTS, TRADEMARK RIGHTS, AND/OR VIOLATION OF APPLICABLE LAW, IS THE SOLE RESPONSIBILITY OF THE SELLER LISTING THE DOMAIN FOR SALE AND THE BUYER.

IT IS UNDERSTOOD THAT BIDO MAY ACT ON BEHALF OF A SELLER AND/OR A BUYER IN ANY TRANSACTION, BUT IT SHALL NOT BE DEEMED TO HAVE ACQUIRED, UNDER ANY CIRCUMSTANCES, ANY LIABILITIES OF A BUYER OR SELLER HEREUNDER, AND IT HAS NO DUTY TO VERIFY THAT THE DOMAIN BEING SOLD AND TRANSFERRED DOES NOT VIOLATE THE PRIORITY RIGHTS OF ANY THIRD PARTIES, AND THUS MAKES NO WARRANTIES AS TO THE EXISTENCE OF CONFLICTING PRIORITY RIGHTS OF ANY THIRD PARTIES.
 
BUYER AND SELLER AGREE THAT THE DOMAIN TRANSFER AND, WHERE APPLICABLE, EXTERNAL ESCROW SERVICE DO NOT INCLUDE AN EXAMINATION OR VERIFICATION OF THE EXISTENCE OF ANY CONFLICTING PRIORITY FIRM NAME, NAMING, OR TRADEMARK RIGHTS, OR OTHER RIGHTS OF THIRD PARTIES.
The Bido Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. Bido expressly disclaims any representation or warranty that the Bido Service will be error-free, secure, or uninterrupted. No oral advice or written information given by Bido, its employees, licensors, or the like, shall create a warranty, nor may You rely on any such information or advice. Bido and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the Service.


15. Binding Arbitration & Disputes
In the event of a dispute between You and Bido, or a third party, regarding the ownership of any domain name that is subject to the rules of ICANN and the Uniform Domain-Name Dispute Resolution Policy ("UDRP"), You understand and agree that such dispute shall be adjudicated exclusively by binding arbitration pursuant to the rules of ICANN and the UDRP, which are incorporated herein by reference. You further understand and agree that You have waived rights to any claim for relief against Bido, except that You may obtain transfer of a domain name pursuant to ICANN and the UDRP, and that You specifically and expressly waive all claims for money damages of any type whatsoever, including, but not limited to, actual, statutory, punitive, compensatory, or other damages arising out of any alleged violation of intellectual property rights of any type whatsoever, including, but not limited to, copyright and/or trademark infringement under the laws of any jurisdiction, and including, but not limited to, any business torts related to interference with contract, interference with prospective advantage, or otherwise. In the event that You fail to follow this provision, You understand and agree that Bido may recover from You all attorneys’ fees and costs incurred by Bido, including, but not limited to, those fees and costs incurred in order to obtain remand to arbitration as set forth above.
 

16. Indemnity
You agree to defend, indemnify, and hold harmless Bido and its parents, subsidiaries, successors, assigns, attorneys, contractors, agents, employees, officers, directors, shareholders, and affiliates (the "Bido Parties") from any loss, liability, damages, or expense, including reasonable attorneys’ fees, resulting from any claim, action, proceeding, or demand related to Your use, including Your agents, affiliates, or anyone acting on Your behalf, of the Site, Service, and/or any Domain that You may list, request information about, purchase from, or sell through Bido.

You further agree to indemnify and hold the Bido Parties harmless from any loss, liability, damages, or expense, including reasonable attorneys’ fees, arising out of any breach of any representation or warranty provided herein, any negligence or willful misconduct by You, or any allegation that You have infringed a third person’s copyright, trademark, proprietary, or intellectual property right, or misappropriated a third person’s trade secrets. This indemnification is in addition to any indemnification required of You elsewhere in this Agreement.

Should Bido be notified of a pending lawsuit, or receive notice of the filing of a lawsuit, Bido may seek a written confirmation from You concerning Your obligation to indemnify Bido. Your failure to provide such confirmation may be considered a breach of this Agreement.
You agree that Bido shall have the right to participate in the defense of any such claim through counsel of its own choosing at Your expense. You agree to notify Bido of any such claim promptly in writing and to allow Bido to control the proceedings. You agree to cooperate fully with Bido during such proceedings.
You agree that You will not be entitled to a refund of any fees paid to Bido if, for any reason, Bido takes corrective action with respect to Your improper or illegal use of the Service.
 

17. Force Majeure & System Integrity
Bido does not guarantee the availability of the Service and will not be liable for delays in its performance of the Bido Service caused by circumstances beyond Bido’s reasonable control, including acts of God, electrical or technical failures, war, insurrection, civil commotions, riots, national disasters, earthquakes, strikes, fires, floods, water damage, explosions, shortages of labor or materials, labor disputes, transportation problems, accidents, embargoes, or governmental restrictions (collectively, "Force Majeure"). Bido will make reasonable efforts to reduce and mitigate the effect of any Force Majeure. Notwithstanding anything contained elsewhere herein, lack of finances will not be considered an event of Force Majeure, nor will any event of Force Majeure suspend any obligation of customers for the payment of money due.


18. Breach of the Agreement
Breach of this Agreement may result in termination or temporary suspension of Your Bido account. Providing inaccurate registration information constitutes a breach of this Agreement.
 

19. No Warranties
THE SITE AND SERVICE ARE PROVIDED "AS IS." BIDO MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BIDO MAKES NO WARRANTY THAT ITS SERVICE(S) WILL MEET YOUR REQUIREMENTS OR THAT THE SERVICE WILL BE UNINTERRUPTED OR TIMELY. USE OF THE SERVICE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. BIDO MAKES NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH ANY OF ITS SERVICES OR ANY TRANSACTIONS ENTERED INTO THROUGH SUCH SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM BIDO OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. BIDO DOES NOT GUARANTEE THE AVAILABILITY OR QUALITY OF THE SITE OR THE SERVICE. TO THE EXTENT THAT JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
 

20. Limitations of Liability
THE BIDO PARTIES SHALL IN NO EVENT BE HELD LIABLE FOR ANY DAMAGES ARISING OUT OF USE OF THE SITE OR SERVICE AND/OR THE INABILITY TO USE THE SITE OR SERVICE, OR OTHERWISE IN CONNECTION WITH THIS AGREEMENT. WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL THE BIDO PARTIES BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES FOR LOST PROFITS, COSTS OF COVER, INTERRUPTION OF BUSINESS, LOSS OF TECHNOLOGY, OR LOST DATA, HOWEVER ARISING, WHETHER UNDER THEORIES OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF BIDO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE BIDO PARTIES’ TOTAL AGGREGATE LIABILITY FOR ANY DAMAGES ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT OR THE SERVICE SHALL BE LIMITED TO THE AMOUNT RECEIVED BY BIDO PURSUANT TO THIS AGREEMENT, SPECIFICALLY EXCLUDING ANY AMOUNT THAT IS NOT RETAINED BY BIDO, IN CONNECTION WITH THE SPECIFIC TRANSACTION AT ISSUE.
Agreement to participate in the Service requires Your acceptance of, and agreement to abide by, any additional legal disclaimers that Bido may post on the Service.


21. Privacy
Your use of, or participation in, the Service implies Your acceptance of our Privacy Policy, as published on the Site.
 
 

22. Release in Case of Dispute Between Parties
Buyer and Seller agree not to sue Bido, and to release Bido, should a dispute arise between the parties during a transaction. Specifically, Buyers and Sellers agree to release, and to take any further action necessary to effect such release of, Bido from claims, demands, damages, whether actual or consequential, of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way associated with such disputes between the parties.
 

23. Compliance
Users agree to comply with all applicable laws and regulations in connection with their use of the Platform.
In addition, all transactions conducted through the Platform must comply with the applicable terms, policies, and acceptable use rules of the payment provider, processor, bank, or financial institution used for the transaction, including PayPal, card processors, banks, and any other payment service providers made available by Bido.
Users agree not to use the Platform for any prohibited or restricted transactions, including, but not limited to, unlawful activities, intellectual property infringement, fraud, deceptive conduct, sanctioned or restricted-party transactions, or activities that violate the policies of any payment provider, processor, bank, or financial institution used in connection with the transaction.

Where required by applicable tax law, Bido may collect or report transaction data, without assuming the role of supplier.
Bido reserves the right to suspend or terminate accounts, reject transactions, delay or withhold payouts, request additional information, or take other actions where reasonably necessary to comply with legal requirements, enforce this Agreement, prevent fraud, or respond to the requirements of a payment provider, processor, bank, or financial institution.


24. Copyright
The content of Bido’s owned and operated website is the property of Bido or the suppliers of the content and is protected by international copyright laws. All software used to run the Site is the sole property of Bido and may not be used by any other party in any way, shape, or form. "Bido" is a registered trademark of Bido.
 


25. Representations of Buyer and Seller
The Seller represents and warrants to the Buyer, and the Buyer represents and warrants to the Seller, that he, she, or it is authorized to agree to the terms set forth in this Agreement and to do all things necessary to complete the transaction contemplated by an Accepted Offer or Sale, and that he, she, or it will take all steps necessary to fulfill his, her, or its obligations to the other Party and to Bido.

 

26. Integration Clause
This Agreement, and any documents referred to in it, contains the entire agreement between the Parties relating to the transactions contemplated by this Agreement and supersedes all previous understandings and agreements between the Parties relating to these transactions. Each Party acknowledges that, in agreeing to enter into this Agreement, it has not relied on any representation, warranty, collateral contract, or other assurance, except those set out in this Agreement and any documents referred to in it, made by or on behalf of any other Party or any other person whatsoever before the execution of this Agreement. Each Party waives all rights and remedies that, but for this Clause, might otherwise be available to it in respect of any such representation, warranty, collateral contract, or other assurance, provided that nothing in this Clause shall limit or exclude any liability for willful misconduct or fraud.


27. Miscellaneous
The provisions of this Agreement will be deemed severable, and the unenforceability of any one or more provisions will not affect the enforceability of any other provisions. In addition, if any provision of the Agreement, for any reason, is declared to be unenforceable, the parties will substitute an enforceable provision that, to the maximum extent possible under applicable law, preserves the original intentions and economic positions of the parties. No waiver by Bido of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.